TrustMyQuote Support

If you're having trouble with TrustMyQuote, the guidance below covers the most common issues.

A quote will not analyse

Make sure the quote is readable and that you are uploading a supported image or PDF. For photographs, good lighting and a straight, clear image will help. If the service has been inactive for a while, the first check may take longer while the service starts.

The analysis looks incomplete

TrustMyQuote can only work with the information visible in the uploaded quote. Missing vehicle details, labour breakdowns, parts information, VAT or unclear descriptions can reduce how specific the analysis can be.

Understanding your result

TrustMyQuote provides an informational price sense-check using the information available. It does not diagnose vehicle faults or determine whether work is mechanically necessary. If a repair relates to safety, ask a qualified professional before making a decision.

History

Completed checks are saved locally on your device. You can reopen or delete individual results from History, or clear all saved History from Settings. Original quote images and PDFs are not copied into the app's History.

Need more help?

This support address is being prepared for the public launch of TrustMyQuote. Once email for the domain is activated, it will be the main contact point for app support and privacy enquiries.

Privacy

For details about how information is handled, read the TrustMyQuote Privacy Policy.